FAQ
Does this replace my broker?
No. This site screens the data you input and creates a file that you choose to send to a licensed customs broker. The customs broker must confirm any claim.
Is this AI?
HAPPY WARNING: THIS IS NOT AI
We use a deterministic model. Thanks egg head, but what is that?
Key Characteristics of a Deterministic model
It is not AI searching for an answer and when it can’t find one, it makes it up.
- Zero Randomness: The model contains no probability distributions, random error terms, or stochastic elements.
- Repeatability: Running the simulation or calculation multiple times yields identical results.
- Fixed Relationships: Cause-and-effect pathways are strictly defined by mathematical equations, rules, or algorithms.
What is a check?
One search using one, or a combination of the:
- TCO number
- Australian tariff classification (8-digit)
- Minimum of eight characters of the product description
What happens after 3 free checks?
To run more searches or download the pack, you pay ($37 Download Pack, or $97 Pack + Tracker). The pack includes 1 TCO; each extra TCO sent to your broker is $67. TCO Tracking Only is $67 per TCO.
Can I include weak matches?
Yes. They are visible and unticked. You must tick them so they are included in the Broker Pack PDF. Inside the Broker Pack, you will see they are categorised as below the threshold.